Oh man, I’ve been in this exact situation before, and let me tell you, it can be surprisingly frustrating. You’re in the middle of rocking out to your favorite jams on Amazon Music, and then suddenly, you notice that your carefully curated playlists—or worse, your artist page—are showing up on the wrong account. Been there! It’s one of those tech hiccups that shouldn’t be a big deal, but it feels like it’s messing with your whole vibe, am I right? If you’re frantically googling “how to fix Amazon artist showing up on wrong account,” you’ve come to the right person—because I somehow managed to stumble my way out of this mess and I’m more than happy to help. Let’s tackle this together so you can get everything back on track.
Why Is This Even Happening?
Alright, I’ll be honest: when this first happened to me, I had no idea what was going on. But as I dug deeper, I realized the problem mostly boils down to a mix-up in Amazon accounts, which could happen for a bunch of reasons. Did someone else in your household sign into Amazon Music on your device without mentioning it? Or maybe you’ve got multiple Amazon accounts yourself. (Guilty. I may or may not have two accounts—with one always locked out and the other mysteriously being used for Prime Day shopping.)
Another common cause could involve sharing devices or Alexa-enabled speakers (oh, Alexa, you chaotic little genius). If someone’s logged into their Amazon account on a shared smart speaker or app, it screws with your preferences—sometimes without you even noticing until something like this pops up. But don’t worry, it’s fixable! Whether you’re the artist dealing with this nonsense, or just a super-organized listener, let’s walk through the steps to clean up this mess.
How to Fix Amazon Artist Showing Up on Wrong Account (Step by Step)
Step 1: Confirm the Account Currently Signed In
Let’s start simple. First, make sure you know which Amazon account is currently logged into wherever the issue is happening. I know this sounds basic, but you’d be surprised how often a simple account switch solves the whole problem. Open the Amazon Music app (or web player) and check the profile or settings section for the email address tied to the account. If it’s your roommate’s email—or, worse, your sibling’s—you’ve found the culprit.
Pro Tip: If multiple accounts are logged into a shared Alexa device, try saying “Alexa, switch profiles” out loud. She can alternate between accounts based on voice recognition if that’s set up.
Step 2: Log Out and Log In
Okay, I know this sounds very “IT help desk,” but hear me out. Sometimes, all you need to do is log out and log back in with the correct Amazon account. Sounds too easy, right? But I swear it works.
When you log out of Amazon Music (you can do this from the settings in both the app and the web player), try logging back in using the Amazon account that corresponds to the right artist page or music preferences. If you’re the artist yourself and it’s still showing up funny, we’ll get to that in the next step.
Step 3: Make Sure Your Artist Account Is Linked to the Correct Amazon Account
Here’s where things get a little trickier, especially if you’re an artist whose music is showing up on the wrong account. You’ll want to make sure your Amazon for Artists profile is linked to the right Amazon account. This part tripped me up for a while, but once I figured it out, everything clicked. It goes like this:
- Log into your Amazon for Artists account through their dedicated website or app (they have one just for artists—it’s super handy once you’re set up).
- Check the settings to make sure your Artist profile is properly linked to the Amazon account you’re using. If not, there’s usually an option to unlink or update the account.
- Confirm that the email associated with your artist account matches the one you want to use. If your music is still showing up on the wrong account after this, it might mean your distribution service (like CD Baby, DistroKid, etc.) sent it to Amazon using the wrong information—ouch, but solvable.
Quick Fix: If you’re stuck here, contact Amazon for Artists support. They’re surprisingly responsive (well, most of the time), and they can help you update account links. I had to do this once when songs were missing entirely, and—though it took a few days—it worked.
Step 4: Update Device or Alexa Settings
If it’s a household issue where multiple people use the same devices, you’ll need to clean up some settings. This one’s a little annoying, but worth doing if you’re tired of accounts crossing wires.
- On shared devices, log into the Alexa app, Amazon Music app, or wherever the problem happens.
- Revoke access for accounts you don’t want associated with that device. (There’s usually a list in the app settings of all the accounts synced up.)
- Unlink any suspicious profiles from your device—better safe than sorry.
Step 5: Clear Cache or App Data (Optional but Helpful)
Sometimes there’s a glitchy “leftover” from Amazon Music or your Alexa app causing the wrong account to pop up. I know wiping the app cache sounds super nerdy, but it’s not that bad. Here’s how:
- If you’re on Android, go to your settings > Apps > Amazon Music > Clear Cache.
- On iOS, uninstall and reinstall the app.
- If you’re using the Amazon Music desktop app, reinstalling usually refreshes everything.
Other Things I Learned Along the Way
One thing I figured out while I was trying to fix my own mix-up was that my Alexa was defaulting to my partner’s Amazon Music account unless I said, “Alexa, play on [my name’s] profile.” Crazy, right? Alexa Voice Profiles are supposed to keep things organized, but sometimes they get confused. Teaching Alexa to recognize your voice can help a lot.
Also, check your playback settings for things like family sharing plans. Amazon Household settings are super useful, but they can also cause chaos if not set up properly.
Wrapping It All Up
Okay, I know this was a lot, but I hope it helps clear things up—and gets you back to enjoying your music or ensuring your artist page is showing up in all the right places. Fixing things like this can feel maddening, but trust me, once you’ve gone through the steps, it’s smooth sailing. Plus, it’s oddly satisfying to know you’ve solved the problem on your own (or maybe with some assistance—like me!).
Let me know—did this help? Or is there some weird tech hiccup I didn’t address? Sometimes these systems throw curveballs, but hey, we’re learning as we go, right? Anyway, good luck, and may your music always show up in the right places!